December 27, 2013

Nepal Telecom Upgrade The System

As NT has upgraded the GSM network in Kathmandu with new system, many customers are complaining of their data service in Namaste Prepaid being stopped with a message from Nepal Telecom saying "Your data usage has exceeded Rs....., so your data service has been barred. Please recharge your account to restore the data service." NT is notifying its customer that the balance for the data service will only be deducted after some time and if it crosses some negative amount, the data service will be barred and the recharge needs to be done for the used amount to restore the service. But sometimes it takes more than one day to get the balance deducted to resume the data service (as per the new notice, such barred service will be opened after 5PM). So, customers need to be aware of their data usage by seeing the default data usage settings in their mobile or put additional application for it and only use the data for the amount you have it in your balance (internet data charge of Rs 1 per 1 MB).
Also don't forget to put off the data connection for stopping automatically update of different applications in your smartphone, that may be consuming the data unknowingly and bar your data service later with negative balance.